1. Identification of the Data Controller
Company: WebIdeia
Registered office: Rua Dr. Francisco Dias da Cunha, Nº 182, 2º, 4610-282 Felgueiras
Email: [email protected]
Contact: […]
Legal Entity Identification Number: […]
2. Personal Data Collected
Webideia may collect only the personal data strictly necessary for the provision of its services and for the operation of the website.
2.1 Identification and Contact Data
Identification and contact data necessary for communication with clients or potential clients may be collected. Such data may include name, email address, telephone number, as well as any information provided by the user through the contact form or in quotation requests.
2.2 Service-Related Data
When a user requests a service or starts a project with Webideia, information related to the requested service or the project to be developed may be collected. This information may include technical or functional requirements necessary for the provision of technological services, digital design, development of IT solutions, or other services provided by Webideia.
2.3 Billing Data
Where applicable, data necessary for billing purposes and compliance with legal obligations may be collected. This data may include the name or company name, tax identification number (NIF), billing address, and other legally required payment information.
2.4 Data Collected Automatically on the Website
While browsing the website, certain technical information may be collected automatically, such as the IP address, type of device used, operating system, browser used, pages visited, as well as the date and time of access.
Cookies or similar technologies may also be used.
2.4.1 The collection of this data makes it possible to ensure the correct operation of the website, improve the user’s browsing experience, strengthen the security of the platform, and optimise the services provided.
3. Purposes of Processing
3.1 Provision of Services
- Provision of technological and digital services;
- Development of IT or digital solutions;
- Technological consultancy;
- Technical support and system maintenance;
- Management of requests sent through the contact form.
3.2 Compliance with Legal Obligations
- Compliance with tax and accounting obligations;
- Issuance of invoices or equivalent documents;
- Compliance with legal obligations towards competent authorities.
3.3 Legitimate Interest
- Security and protection of IT systems;
- Prevention of fraud or abusive use of the platform;
- Management of contact requests, complaints, or support;
- Defence of rights in any legal proceedings.
3.4 Marketing and Communication
With the consent of the data subject, Webideia may use the email address to:
- send information about new services;
- send communications related to technology or digital solutions;
- send informational or promotional content.
The data subject may withdraw their consent at any time.
4. Data Retention
Personal data is retained only for the period necessary to fulfil the purposes for which it was collected.
- Type of Data — Retention Period
- Contractual and billing data — 10 years (tax obligations)
- Marketing data — Until consent is withdrawn
- Contact data with no contractual relationship — 2 years
- Data related to legal proceedings — Until the decision becomes final
Once the applicable period has ended, the data will be deleted or anonymised.
5. Sharing Data with Third Parties
Webideia may share personal data only when this is necessary for the provision of its services or for compliance with legal obligations.
Where applicable, data may be shared with:
- providers of technological or website hosting services;
- entities responsible for billing or accounting services;
- public authorities or competent entities, when required by law.
All subcontractors are bound by contractual obligations of confidentiality and data protection.
6. Rights of the Data Subject
Under the GDPR, the data subject may exercise the following rights:
- Right of access: Allows the data subject to know whether their data is being processed and to obtain a copy of it, as well as information on the purpose of the processing, retention periods, and any recipients.
- Right to rectification: Allows the correction of personal data that is inaccurate, incomplete, or out of date.
- Right to erasure: the “right to be forgotten” allows the data subject to request the deletion of their data when it is no longer necessary or when consent is withdrawn, except for legal retention obligations.
- Right to restriction of processing: Allows the temporary suspension of the processing of their data, keeping it only in storage while its accuracy or lawfulness is verified.
- Right to object: Allows the data subject to object to the processing of their data for particular reasons, especially when used for direct marketing or legitimate interests.
- Right to data portability: Allows the data subject to receive their data in a structured, machine-readable format in order to transmit it to another entity.
Requests must be made in writing to the email: […]
7. Data Security
Webideia adopts appropriate technical and organisational measures to protect personal data against:
- unauthorised access;
- loss or destruction;
- improper alteration;
- unauthorised disclosure.
These measures include access control, protection of IT systems, and the use of appropriate security technologies.
8. Complaints
If you consider that the processing of your personal data violates the GDPR or the applicable legislation, you may file a complaint with the competent supervisory authority:
National Data Protection Commission (CNPD)
Website: www.cnpd.pt
9. Changes to the Privacy Policy
Webideia reserves the right to update or modify this Privacy Policy whenever necessary to ensure legal compliance or to reflect changes in the services provided.
The most recent version of this policy will always be available on the website.